Service and Support | Tederic Global

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Professional service teams of Tederic around the world adhere to the "customer-focuse" concept, and provide 24-hour service for customers. The "ZHUSUPER" platform jointly developed with a third party has rich and complete vulnerable parts for injection molding machines, and injection molding engineers with more than ten years of experience, so as to realize "engineer sharing" and escort your production and operation with excellent professional technical services.

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Rich After-sales Service Experience

The after-sales service team of Tederic has hundreds of service engineers, more than 70% of whom have more than ten years of industry experience in the field of injection molding machines. With complete service management system, our after-sales service engineers have provided initial installation or subsequent commissioning services for customers in more than 130 countries and regions.

Fast Turnover of Parts
We have equipment warehouses and service centers in more than 10 countries and regions, as well as experienced engineers. We provide professional services in the whole process by setting up regional customer training and product promotion display centers and preparing service vehicles.

Large Machine Installation Experts
We have a professional team of large injection molding machines, and have completed the rapid installation and commissioning of nearly 800 injection molding machines with a clamping force of more than 2000 tons.

REACH US USING THE DETAILS BELOW

Machine After-sales Service

Service Support

Pre-sales Service: Precise demand analysis, equipment configuration plan

MES cloud system deployment
Product process plan
Workshop planning
Corporate financing plan

In-sale Service: Multi-dimensional plan customization

Professional installation and commissioning
On-site operation training
Large machine installation

After-sales Service: Flexible and fast one-stop solution

Service staff rating system
Global 24-hour service
Perfect shared engineer service network
Mall accessories with transparent price
Regular customer return visits and care

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Please enter all the information below and submit the form to report the machine failure. We will help you find out the problem and arrange the required parts supply or repair service as soon as possible

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